Privacy Policy

This privacy policy (“Policy”) describes how personally identifiable information (“Personal Information”) you may provide on the www.cbhouse.com.mx and www.chuburnabeachhouse.com website (“Website”), the www.cbhouse.com.mx and www.chuburnabeachhouse.com mobile application (“Application”). mobile ") and any of its related products and services (collectively, "Services") are collected, protected and used. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy is a legally binding agreement between you (“User”, “you” or “your”) and the operator of this website and the developer of the mobile application (“Operator”, “we”, “us” or “ our"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic information collection

Our top priority is the security of customer data and as such we implement a zero logs policy. We may process only minimal user data, only to the extent absolutely necessary to maintain the Services. The information collected automatically is used only to identify possible cases of abuse and establish statistical information about the use and traffic of the Services. This statistical information is not otherwise aggregated in such a way as to identify any particular user of the system.

Collection of personal information

You can access and use the Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable person. However, if you wish to use some of the features of the Services, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information that you knowingly provide to us when you complete any online form on the Services. Where necessary, this information may include contact information such as email address, address, etc.

Some of the information we collect comes directly from you through the Services. However, we may also collect personal information about you from other sources, such as public databases and our joint marketing partners. You may choose not to provide us with your Personal Information, but you may not be able to take advantage of some of the features of the Services. Users who are not sure what information is required can contact us.

Use and processing of collected information

In order to make the Services available to you, or to comply with a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

The processing of your Personal Information depends on how you interact with the Services, where you are located in the world, and whether one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, provided that the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection law; (ii) the provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) the processing is necessary for compliance with a legal obligation to which you are subject; (iv) the processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or a third party.

Please note that under some laws we may be permitted to process information until you object to such processing (by opting out), without having to rely on consent or any of the other legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Information is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Disclosure of information

Depending on the Services requested or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties working with us, any other affiliates and subsidiaries we rely on to assist in the operation of the Services available to you. We do not share personal information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties receive Personal Information that they need only to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Information retention

We will retain and use your personal information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that personally identifies you. Once the retention period expires, personal information will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be exercised once the retention period has expired.

Data transfer

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You have the right to know the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If such a transfer takes place, you can obtain more information by consulting the relevant sections of this Policy or contact us using the information provided in the contact section.

User rights

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to know if information is being processed by us, obtain information about certain aspects of the processing and obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain from us the deletion of your personal information; (vii) you have the right to receive your information in a structured, commonly used and machine-readable format and, if technically possible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract to which you are part or on pre-contractual obligations thereof.

The right to object to processing

Where personal information is processed for the public interest, in the exercise of official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a reason related to your particular situation to justify the processing. objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and the Operator intends to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information. If you would like to be informed what personal information we hold about you and if you would like it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

California Privacy Rights

In addition to the rights explained in this Policy, California residents who provide Personal Information (as defined in statute) to obtain products or services for personal, family, or household use have the right to request and obtain from us, once per calendar year, information about the Personal Information we share, if any, with other companies for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of the companies with which we shared such Personal Information for the immediately preceding calendar year (for example, requests made in the current year will receive information for the prior year). . To obtain this information please contact us.

How to exercise these rights

Any request to exercise your rights can be directed to the Operator through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you claim to be or that you are the authorized representative of such person. You must include sufficient details to allow us to adequately understand and respond to the request. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you.

Children's privacy

We do not knowingly collect any Personal Information from children under 18 years of age. If you are under 18 years of age, please do not submit any Personal Information through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children to never provide Personal Information through the Services without their permission. If you have reason to believe that a child under 18 has provided Personal Information to us through the Services, please contact us. You must also be at least 16 years of age to consent to the processing of your personal information in your country (in some countries we may allow your parent or guardian to do this on your behalf).

Cookies

The Services use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store and track information for statistical purposes to operate the Services. You have the option to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Do not track signals

Some browsers incorporate a Do Not Track feature that tells websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to the collection of personally identifiable information from consumers who use or visit a website or online service as they move between different websites over time. The way browsers communicate the Do Not Track signal is still not uniform. As a result, the Services are not yet configured to interpret or respond to Do Not Track signals communicated by your browser. Still, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

Links to other resources

The Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical, and physical security measures in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information under its control and custody. However, data transmission over the Internet or wireless network cannot be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity and privacy of all information and data exchanged between you and the Services cannot be guaranteed; and (iii) such information and data may be viewed or manipulated in transit by a third party, despite best efforts.

Data leak

In the event we become aware that the security of the Services has been compromised or users' Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is required by law. When we do so, we will post a notice on the Services.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Services from time to time in our discretion and will notify you of any material changes in the way we treat Personal Information. When we do so, we will send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through contact information you have provided. Any updated version of this Policy will be effective immediately upon posting of the revised Policy, unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to such changes. However, we will not, without your consent, use your Personal Information in a manner materially different than that stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services. This privacy policy was created using the privacy policy generator.

Contacting us

If you wish to contact us to understand more about this Policy or wish to contact us regarding any matter relating to individual rights and your Personal Information, you may send an email to [email protected]

This document was last updated on March 3, 2021